Frequently Asked Questions
If you can’t find your answer here, we’re happy to help.
1) Do I need prior experience?
Beginner tracks expect basic computer literacy. We’ll introduce BI terms gently and define jargon as it appears.
2) How long do I have access?
You receive at least 12 months of access to course materials and updates from your enrollment date unless otherwise stated.
3) Do you provide certificates?
Yes. Upon completing assessments, you can download a shareable certificate of completion for personal records.
4) What is your refund policy?
We offer a 14-day refund window if you have not completed more than 20% of the course. Contact support and we’ll review promptly.
5) Which tools do you teach?
Power BI, SQL, Tableau, Excel, Python for BI, and analytics fundamentals including data modeling and storytelling.
6) Is there corporate training?
Yes. We design tailored programs for teams with guided projects. Please reach out with your goals and constraints.
7) Are the courses accessible?
We prioritize readability, captions for video content (where applicable), keyboard-friendly flows, and color-accessible design.
8) How much time should I plan weekly?
Most learners schedule 3–5 hours per week. Our pacing is flexible with gentle milestones to keep momentum without pressure.